"I have placed numerous service requests with the SAGE Staff. I have the utmost trust in your service personnel. I know that if I have a request or question that it will be answered and taken care of. Your staff is courteous, has fast service, and very trustworthy. I'm glad SAGE Technologies is our service provider."
~Cathy Stepansky
Susquehanna Township School District

SAGE Offers More than Just Intercom

SAGE Technology Solutions, Inc. has been providing quality Rauland-Borg Intercom and Paging Systems to our education clients in Central Pennsylvania since 1993. Although a vital part of the daily operation of every school, SAGE has many more technologies to offer than intercom and paging systems that reach far beyond the classroom.

As our name suggests, SAGE Technology Solutions specializes in providing our clients the total package: Avaya Telephony, Data Networking, Professional Sound & AV/Multimedia, Premise Wiring, HealthCare and Integrated Security Systems. We focus on these seven primary lines of business and have developed specific practices within each line that complement our offerings, giving our clients one location for all their technology and service needs.

By choosing one vendor, our clients can be reassured that each component of the technology they select from us is seamlessly integrated into their facility and the team responsible for them is properly trained and dedicated to their success. Our accomplishments speak for themselves. We have partnered with area church, business, healthcare and educational facilities to design, engineer and install VoIP Telephone Systems, Converged A/V Technologies, Nurse Call Communications, Voice, Data, Video and Integrated Security Solutions. Please visit us at www.sagetechs.com/projects to learn about some of the most recent installation innovations we have completed and how you can achieve Convergence at your own facility.

New Service Purchase Order Requirements

At SAGE we consistently strive to improve the level of service we provide our clients. As part of our commitment to our clients, we have implemented a new policy within our Service Department of requiring an Authorized Purchase Order prior to scheduling any work order for Service. This policy is one that many of our clients already require of themselves for their own record keeping and budget purposes. As our Service Department grows, it has become equally important for our own operations as well.

We sincerely hope this policy is received with appreciation and does not cause an inconvenience to our clients. As you will read further in the Newsletter, however, SAGE does offer Service Maintenance Agreements that provide all parts and labor as a provision of the Agreement*; eliminating the need to generate a Purchase Order each time service is required.

As Summer Approaches, Schedule Your Service Needs

The school year will soon be drawing to a close. The summer break is the optimal time to get your telephone, intercom/paging or sound systems tested and/or adjusted, your bell schedules updated for the new year, new teachers added to the auto-attendant or that damaged intercom speaker repaired. The summer, however, is our busiest season. Plan ahead and schedule your service work early to avoid the end of summer crunch.

Contact Kurt Holtzer, our Service Coordinator at 717.653.6641 Ext. 130 or at kholtzer@sagetechs.com to get on the schedule. May or June are the best months to get this done. As an added convenience to our customers, we have introduced an On-Line Service Request Form as part of our new Web Site. Click on the link above to place your service request today.

Service Maintenance Agreements

Technology has become an integral part of our daily lives. When that technology breaks down, your operations can come to a sudden halt. Wouldn't we all like to know that, when this occurs, there is a fast, dependable remedy to the situation that does not "break the budget"?

Thankfully, SAGE offers Service Maintenance Agreements that fit your needs and stay within your budget. With three standard packages and a wide array of customer options to choose from, a Service Maintenance Agreements from SAGE is the perfect solution that will leave you confident your systems are well-maintained and operating with the greatest amount of reliability for years to come without any unforeseen expenses.

As a Service Maintenance Agreements Client with SAGE, all parts and labor for Work Orders are included as part of your annual agreement*. Your systems' most critical components are kept in stock in our our Mount Joy Office for Advanced Replacements, minimizing the downtime associated with system breakdowns. Your systems will receive an annual inspection by our factory-trained technicians and you will receive priority response when you call for service. Check out the available options at www.sagetechs.com/sma or email Kurt Holtzer for detailed information.

*When Silver, Gold or Platinum Agreements only are purchased.

SAGE Named as One of SCN Top 50 Systems Integrators

2005 was a year of great accomplishments for SAGE as a company. Perhaps our greatest was being named one of Systems Contractor News' Top 50 Systems Integrators. Systems Contractor News is a trade magazine dedicated to the sound, video & electronic systems industry; focusing on innovative new technologies and applications in A/V. The Top 50 list recognizes companies that "lead the pack in the systems integration business" and SAGE is proud to be listed among such esteemed company and especially proud to be the only Pennsylvania-based company listed within it.

To learn about some of the project installations that led us to this achievement, please visit us at www.sagetechs.com/projects or email us at info@sagetechs.com

Contact Us

Contact Kurt Holtzer, our Service Coordinator at 717.653.6641 Ext. 130 or at kholtzer@sagetechs.com for any of your Service needs. You may also visit our Web Site to submit your service requests online. Visit us at www.sagetechs.com/request to place your service request today.

SAGE is hiring qualified individuals with technical experience. Check out our job openings at www.sagetechs.com.

To subscribe to this e-newsletter or for more information about Sage Technology Solutions, Inc., visit us at www.sagetechs.com. Or to unsubscribe, simply click this link to email us at info@sagetechs.com.